Receptionist

Company

ELT Education Co.,LTD   

type

Private Limited Company

Function

Education

employees

Location

Phnom Penh

Level

Term

Full Time

Year of Exp.

1

Function

Education/Training

Hiring

Industry

Education

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Good   

Age

~

Location

Phnom Penh;

Publish Date

Dec-29-2017

Closing Date

Jan-27-2018

Job Description

  - Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Provide pricing and services information
- Keep records of customer interactions and transactions
- Record details of inquiries, comments and complaints
- Prepare and distribute customer activity reports
- Communicate and coordinate with internal departments
- Follow up on customer interactions
- Provide feedback on the efficiency of the customer service process

Job Requirements

  - At least graduated from high school, general education degree or equivalent
- Knowledge of customer service principles and practices
- Upper-intermediate level of English language
- Numeric, oral and written English language applications
- Be able to use Microsoft Office included typing
- Communication skills - verbal and written
- Problem analysis and problem-solving
- Enjoy being a round with customer
- Be courteous, kind, responsible, flexible, honest, hard-working....

Contact Information

Contact Person

Mr.Mike Marath

Phone

092 60 22 55

Email

hr@elt.edu.kh

Website

Address

#5-15, Street 136, Sangkat Phsar Thmey III, Daun Penh Phnom Penh, Cambodia.